+27 69 878 8382 homewareontap@gmail.com
Track Order FAQ

Contact Us

Get In Touch

We'd Love To Hear From You

Have questions about our products or need assistance with an order? Reach out to us through any of the channels below.

Call Us

Speak directly with our customer service team during business hours.

Phone:

+27 69 878 8382

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Email Us

Send us an email and we'll get back to you within 24 hours.

Email:

homewareontap@gmail.com

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WhatsApp

Chat with us on WhatsApp for quick responses to your queries.

WhatsApp:

+27 69 878 8382

Message Us

Send Us a Message

Get In Touch With Our Team

Have a question about our products, need help with an order, or want to share feedback? Fill out the form below and we'll get back to you as soon as possible.

Visit Us

Our Location & Business Hours

Based in Johannesburg, delivering across South Africa

Business Hours
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday: 9:00 AM - 2:00 PM
  • Sunday: Closed

Common Questions

Frequently Asked Questions

Before contacting us, you might find answers to your questions in our FAQ section.

Once your order is confirmed and payment is received, we process and dispatch orders within 1-2 business days. Delivery times vary by location: Major cities: 3-5 business days, Regional areas: 5-7 business days.

We want you to be completely satisfied with your purchase. If you're not happy with your items, you may return them within 14 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and with all tags attached.

Yes, we deliver across South Africa. Delivery costs are calculated based on your location and the size/weight of your order. Standard delivery rates start from R50, and we offer free delivery on orders over R500 anywhere in South Africa.
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